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CCTV Troubleshooting

Bright spot smears on monitor 
  Cameras are designed to view light reflected from the scene being viewed.   When you have a bright light source in the picture, it may produce a bright   white spot on the monitor and a vertical white line through it. This is a   problem especially at night.

Solution: Reposition camera to avoid bright light   sources in the scene.

 


 

Bright background, dark foreground 
  A bright area in the picture causes the iris to close or the imager to reduce   gain. This causes the unlit area to appear darker.

Solution: Use a camera with backlight compensation   or reposition camera to avoid bright background and/or illuminate foreground   to even lighting of scene.

 


 

Picture rolls when switcher changes 
  Line locked cameras get synchronization from the AC power supply they use. If   camera power supplies are out of phase during switching, you will notice a   rolling between frames from one camera to another. This can be confusing to   the person monitoring the system. It can also create problems for your time   lapse recorders.

Solution: Power cameras from the same phase on   your electrical panel or use cameras that have a phase adjustment control.

 


 

Picture is snowy or snowy bars roll on screen 
  The coax cable is picking up electrical, magnetic, or radio interference.   This problem is very prevalent when using inexpensive cable.

Solution: Re-route cables away from problem area   and use only good quality cable.

 


 

Picture tears horizontally or snowy bars roll 
  The system is suffering from a ground loop(s). A ground loop is caused when   camera and monitor are powered from sources using different grounds with   different ground potentials. If a path for current flow (other than the coax)   exists, ground loops are possible. A difference of a few millivolts can cause   a ground loop. Ground loops are not predictable and may appear or disappear   after the system is installed.

Solution: Install a ground loop corrector or power   all camera from the same source as the monitor.

 


 

No picture at the monitor 
  An open or short in the cable is the most common cause. Breaks in the center   conductors are caused by excessive pulling or bending, shorts are usually   caused by improper connector installation.

Solution: Disconnect the cable at both ends and   check with a meter. 
  1) From center pin to outer connector should read open. If it reads shorted,   reinstall the connector. If it still reads shorted, read cable directly. If   this fails and cable still reads shorted, replace cable.
 
  2) Short one end (pin to outer), meter from other end, it should read   shorted. If it reads open, check the cable directly. If the cable reads open,   replace the cable.

 


 

Monitor has "ghosts" 
  When a video signal is not properly terminated it reflects back on itself,   resulting in secondary images called "ghosts." Unless you pass the   signal onto another video product, the signal needs to be terminated.

Solution: Make sure "Hi-Z/75 ohm" switch   is in "75 ohm" position unless looping the video signal on to   another device.


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