Privacy Policy

Last updated: 12 November 2026

1. Who we are

rulesec.com is operated by Shanghai Rule Security Co., Limited ("RULE", "we"), a manufacturer of PoE network switches and related networking products established in Shanghai in 2007. For any question about this policy or your data, write to [email protected].

2. What we collect

• Information you send us. When you use the quote or contact form we receive the name, company, email address, phone number, country, product or model, quantity and message you choose to enter. Required fields are marked with an asterisk; everything else is optional.
• Technical information. Our hosting provider records standard request data such as IP address, browser type, requested page and time of access, which we use for security and to keep the site available.
• Analytics. Aggregated page views and approximate region, as described in section 4.

3. How inquiries reach us

Form submissions are delivered to our sales mailbox. On most requests the site posts the form to our own endpoint, which sends two emails through Resend: one notification to our sales team and one confirmation to the address you entered. If that endpoint is unavailable, the form falls back to FormSubmit (formsubmit.co), a form-relay service that forwards the same content to [email protected]. Both act as processors on our instructions and do not use your content for their own purposes.

4. Cookies and analytics

We use Cloudflare Web Analytics, which reports aggregated traffic without setting cookies and without profiling individual visitors. We also use Google Analytics 4 to understand which pages and products attract interest. Before Google Analytics is loaded the site asks Cloudflare's edge for the visitor's country code; for visitors in the European Union, the European Economic Area, the United Kingdom and Switzerland the Google tag is not loaded at all, and no Google cookie is set. Elsewhere Google Analytics may set first-party cookies such as _ga and _ga_<id>, kept for up to 14 months. We do not run advertising, remarketing or cross-site tracking pixels, and we do not sell data.

5. Why we process it

• To answer your inquiry, prepare quotations and follow up on orders (performance of a contract or steps taken at your request).
• To keep the website secure and available (legitimate interest).
• To measure which content is useful, on aggregated data (legitimate interest, or consent where local law requires it).
• To meet accounting, export and product-compliance obligations (legal obligation).

6. Who we share it with

We do not sell or rent personal data. Data is shared only with service providers that host the site, move the email or measure traffic (Cloudflare, Resend, FormSubmit, Google), with freight forwarders or certification bodies when an order requires it, and with authorities where the law obliges us. Our processors are bound to use the data only for the service they provide.

7. International transfers

Our servers and service providers may process data outside your country, including in the United States. Where local law requires safeguards for such transfers, we rely on the standard contractual clauses of the relevant provider or on an adequacy decision.

8. How long we keep it

Inquiry emails and quotation records are kept for up to 24 months so that we can answer follow-up questions, and longer only where an order, warranty or legal obligation requires it. Analytics data is retained in aggregated form for up to 14 months. Server logs are kept by our hosting provider for a short operational period.

9. Your choices and rights

You may ask us to confirm what we hold about you, correct it, delete it, restrict or object to its use, or receive a copy in a portable format. Write to [email protected] and we will answer within one month; we may ask for proof of identity to protect the data from disclosure to third parties. If you are in the EU, EEA, UK or Switzerland you also have the right to lodge a complaint with your local supervisory authority. Where processing relies on consent, you can withdraw it at any time.

10. Security

The site is served over HTTPS. Access to inquiry mailboxes and quotation records is limited to staff who need it. No method of transmission or storage is completely secure, so please do not send passwords, identity documents or other sensitive material through the form.

11. Children

This site addresses business buyers and is not intended for anyone under 16. We do not knowingly collect data from children.

12. Changes

If we change how we handle data we will update this page and its date. Material changes affecting existing inquiries will be communicated by email where we hold your address.

This policy is provided in English. Footer labels in other languages are translations of the link only; the English text is the binding version.